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Technical Programmer (Systems Administrator)

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

-Upon hire, candidate will be required to provide an official transcript of highest degree earned. -An optional button has been provided in case candidates wish to upload additional information. -During the application process candidates will be prompted to provide names and contact information for three current references.

Posting Details

Classification Information

FLSA Exempt
Salary Grade / Rank 12NC
Min Salary 52321
Max Salary 79546
Branch of Service Non Classified
AA / ADA Statement

As an Affirmative Action/Equal Opportunity institution which values and is committed to expanding the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with disabilities, to identify themselves as such at the time of application.

Position Information

Position Title Technical Programmer (Systems Administrator)
Department Name Network and Telecommunications
Full Time / Part Time Full Time
Scheduled Work Week / Hours / Area

35 Hrs. Wk. May involve evening and/or weekend work as required.

Academic or Calendar Year Calendar
Number of Employees Supervised 0
Position Overview

The Network and Telecommunications Office at Rhode Island College is seeking an individual to assist with the maintenance of the College server and storage infrastructure in support of College-wide information systems.

Rhode Island College is committed to providing state-of-the art educational technology within a friendly and intellectually challenging environment.

Primary Purpose

Assist with the maintenance of the College server infrastructure in support of College-wide information systems.

Essential Duties

• Install, upgrade and troubleshoot server hardware, operating systems, applications and system software.

• Perform system administration functions including system maintenance and configuration, file sharing, printer queue management and performance management.

• Manage the configuration and performance of system and network services including but not limited to Active Directory, Web, FTP, DNS, DHCP, antivirus distribution and backup services.

• Assist with analyzing current and planned network usage, establishing trends and identifying bottlenecks.

• Assist with developing procedures and operations and installation documentation for installed systems and applications.

• Assist with the planning and development of new projects and systems including researching and recommending new technologies and server infrastructure equipment.

• Assist in establishing and maintaining server infrastructure security.

• Coordinate with vendor service personnel during installation, upgrade or maintenance of communications facilities.

• Function independently or as a member of an information technology team as assigned.

• Participate in committees, working groups, councils, etc. in support of information technology initiatives.

• Assume project leadership role in the implementation of selected server infrastructure projects as assigned

• Provide backup for duties of other Technical Programmers and other staff members within the server infrastructure area.

• Respond to emergencies outside of normal working hours as needed.

• Train and supervise student employees and lower level network/telecom technicians as assigned and assist in evaluating training needs.

• Maintain an active commitment to professional development.

Occasional Duties

• Perform other related duties as required or as assigned by the Manager, Network and Telecommunications – Technical Services.

• Provide related administrative functions and help desk support; as required, work, non-standard shifts, and provide on-call, telephonic or pager support.

• As part of training, perform functions normally assigned to unit and project although to a lesser degree.

Required Skills, Knowledge, and Abilities

• Demonstrated competence with network and server technology; personal computer hardware, software and peripherals, and the uses of information technology to support organizational objectives.

• Demonstrated strong interpersonal and communication skills.

• Ability to work effectively with faculty, administrators, students and colleagues.

• Availability for emergency call-in.

• Ability to travel overnight for training and support locations within Rhode Island and surrounding states.

Required Qualifications

Education: Bachelor’s degree.

Experience: Four years of experience in the installation, maintenance and troubleshooting of server hardware and software systems of which two years’ experience shall be in the system administration of an Active Directory based server infrastructure.

Preferred Qualifications

Preferred qualifications in any off the following:

• Bachelor’s degree in computer science or closely related field.

• Microsoft Certified Systems Engineer (MCSE)

• Demonstrated ability in providing a high level of system reliability and availability

• Experience with Cisco equipment and/or Unix/Linux

Environmental Conditions

The position requires significant lifting, moving, and/or installation of moderately heavy equipment (such as computers) and other related information technology components.

Additional Position Information

Posting Detail Information

Posting Number NC00086
Starting Salary Range
Benefits Eligible? Yes
Section Administration & Finance
Number of Positions Available 1 position
Anticipated Start Date or Semester
Posting Date 03/01/2016
Position Status Continuing Position
Union Status PSA
End of Temporary or Limited Position
Priority given to applicants who apply by
Closing Date
Open Until Filled Yes
Special Instructions/Information for Applicants

-Upon hire, candidate will be required to provide an official transcript of highest degree earned.
-An optional button has been provided in case candidates wish to upload additional information.
-During the application process candidates will be prompted to provide names and contact information for three current references.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Other Document 1 (see special instructions)