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Assistant Vice President/Chief Information Officer (AVP/CIO)

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Please see Special Instructions for more details.

-The application includes an optional button for candidates to upload additional documents, if desired. -The application requires candidates to provide names and contact information of at least three (3) current references. -Upon hire, candidate will be required to arrange for an official transcript of highest degree earned to be mailed/transmitted directly from the institution to RIC.

Posting Details

Classification Information

FLSA Exempt
Salary Grade / Rank 18NC
Min Salary 84577
Max Salary 183852
Branch of Service Non Classified
AA / ADA Statement

As an Affirmative Action/Equal Opportunity institution which values and is committed to inclusion and to expanding the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with disabilities, to identify themselves as such at the time of application.

Position Information

Position Title Assistant Vice President/Chief Information Officer (AVP/CIO)
Department Name Administration and Finance
Full Time / Part Time Full Time
Scheduled Work Week / Hours / Area

Full time, 35 hours per week.

Academic or Calendar Year Calendar
Number of Employees Supervised 50+
Position Overview

Rhode Island College invites applications for an Assistant Vice President/Chief Information Officer (AVP/CIO) for Information Technology Services to join a dynamic new senior leadership team at Rhode Island oldest public institute of higher education.

The College is in the second year of a strategic plan that calls for a Decade of Technology. We seek a rising IT leader from a New England university or college for RIC’s first CIO!

The stage has been set. The five pillars in the strategic plan are: learning innovation, student success, community partnerships, inclusive excellence and institutional effectiveness. In the last six months, we have begun many IT project developments to help RIC achieve the goals of the plan and enhance it’s position as a regional comprehensive institution.

The CIO will lead the growth of a changing IT organization that is embracing ITSM, strengthening project and portfolio management, changing job descriptions and growing skills in integrating technologies and data management. You will interact with all Deans and members of the President’s Executive Cabinet. You will earn the “seat at the table” and benefit from the mentorship and project leadership of our Interim AVP who has made IT a force on campus. Do not miss this opportunity to build one of the best higher education IT service departments in the region!

Rhode Island College (RIC) is a nationally accredited, comprehensive institution founded in 1854 as the state’s first public institution of higher education. Originally a teachers’ college, RIC now offers 90 undergraduate majors and programs, 42 master’s degrees and two doctoral degree programs in five schools: the Faculty of Arts and Sciences, the Feinstein School of Education and Human Development, the School of Business, the School of Nursing, and the School of Social Work. Located on a 180-acre campus in the Mount Pleasant section of Providence, Rhode Island, the College serves approximately 8,500 residential and commuter students and has 360 full-time faculty, approximately 400 adjunct faculty, 600 staff members and an annual operating budget of $201 million. The College is accredited by the New England Association of Schools and Colleges with program-specific accreditation from the Council on Social Work Education, National Association of Schools of Art and Design, National Association of Schools of Music, National Association of State Directors of Teacher Education and Certification, National Council for Accreditation of Teacher Education and the Commission on Collegiate Nursing Education.

Primary Purpose

Responsible for the planning, coordination and leadership of College information technology initiatives and services in support of administrative and academic objectives.

As the lead information technology professional on campus, the AVP/CIO for Information Technology Services (ITS) is the principal technology officer for the College. The AVP/CIO manages the entire scope of computer and information technology services for departments. These services include directing campus-wide data, network, and related services ensuring appropriate customer guidance and support; facilitation of technology adoption; and oversight for all aspects of information technology (IT). The AVP/CIO is accountable for and oversees department units and teams including educational technology, support services, enterprise applications, data management, infrastructure operations, systems administration and information security. The AVP/CIO works closely with Academic Affairs on academic computing and with Marketing/Communications on web sites and services. The AVP/CIO provides leadership and guidance to the College senior staff for the purposes of aligning IT with the mission, goals and strategic objectives of the College.

Essential Duties

1. IT Governance, Relations and Communications
The AVP/CIO provides leadership in all information and technology services, projects and partnerships of the College. He/She is totally relationship-driven and works in support of the College mission and strategic plan. Communications is an integral part of the AVP/CIO role. He/She may be asked to serve on other College committees.
a. Provide a vision and unified direction on the use of information technology.
b. Lead the IT Project Steering Committee, delivering quality results and superior project performance. Establish a project proposal methodology, prioritization process and resource allocation;
c. Establish and staff the College Technology Council (and sub-committees), which are co-chaired by the Vice President of Finance & Administration and the Provost. The sub-committees will ebb and flow but core groups will include policy, academic computing and partnerships;
d. Communicate regularly and effectively with all constituents of the College including semester advances in information and technology, change management, orientation, technical training and project/customer service successes. Emphasis outreach and public relations for IT, both within the College, with RI public organizations, and in the higher education industry. Use a variety of media;
e. Lead the College in cooperating with other academic, research, business, and governmental partners in information technology ventures;
f. Foster and maintain an active role and participation in outside organizations for the support and advancement of the Office of Information Technology Services, Facilities Operations, Capital Projects and Campus Planning and the mission of the College;
g. Serve in a special project or assignment capacity as necessary, in order to foster College goals, as determined by the Vice President for Administration and Finance or the President.

2. Budget, Policy and Organization:
The AVP/CIO will have budgetary planning and management responsibility for IT including operating and capital budgets through which judicious and demonstrably productive use of College resources is essential. The AVP/CIO must maintain budgetary control to ensure that expenditures do not exceed approved budget levels for all areas of responsibility;

a. Recommend and participate in the development of College information and technology policies, as part of the College Technology Council; annual review and updates to all related policies;
b. For senior staff, the Cabinet and College, recommend state of the art technology solutions; use engineering and project management practices to implement; perform after action reviews;
c. Develop and manage annual budgets for the ITS organization;
d. Propose and ensure adherence to applicable policies, procedures and technology standards;
e. Represent the College to various institutional divisions and schools as well as externally to governmental agencies, prospective funding agencies and individuals, prospective vendors, and/or a range of constituencies within the community at large at it relates to IT projects and services and innovation;
f. Establish and direct the strategic and tactical goals, policies, procedures and organization for ITS which supports information systems, instructional technology, data and voice networks, the technology infrastructure, and technology training and support for students, faculty and staff; monitors and evaluates operational effectiveness; effects changes required for improvement;
f. Provide guidance and technical oversight to all campus systems to ensure efficient campus operations; achieve efficiencies and reduce data redundancies through systems integration;
g. Ensures top tier quality of operations for all ITS units.
h. Assure an organizational structure and working environment to support a service orientation and coordination of campus resources, planned change and continuous improvement;
i. Lead department staffing and the selection, employment, compensation and evaluation of staff. Make recommendations regarding division personnel and encourage staff professional growth;
j. Direct large, multi-discipline staff; managing work allocation, problem resolution and motivating staff to achieve results; identify staffing needs and develop plans to address these needs.

3. Integrated Support Services:
The AVP/CIO is one of the College leaders in promoting shared services, both inside the College, with RI IT organizations and via the “cloud.” With limited staff and financial resources, he/she sells and champions ways to serve our customers in more efficient and effective ways;
a. Work with the student body and the Student Success professionals to advance the student experience with creative technology integration where students live, work and play;
b. Manage the end user support structure to provide guidance and the highest level of support to faculty and staff in understanding the value of technology, engineering guidance, leveraging appropriate technology and maximizing the value of available resources;
c. Ensure rapid response to and resolution of end user problems and concerns; respond to technical emergencies outside normal working hours as needed;
d. Establish, manage, and provide reporting and performance metrics to assess end user support deliverables and identify trends;
e. Ensure IT data security, risk management (in collaboration with the Controller), disaster recovery and business continuity planning processes are in place and receive regular review for currency and adequacy.

4. Hardware, Software, Network, and Technical Leadership:
Working closely with the Directors and Managers of ITS, promote a systems architecture, set of adopted technology standards and use of open source products, where appropriate:
a. Establish state of the art infrastructure to support and guide individual departments/schools/divisions in computing and information technology efforts to ensure effectiveness, quality, and consistency with overall College, School and departmental objectives;
b. Coordinate long-range planning for administrative computing, faculty computing, academic/instructional computing technology, network infrastructure/data communications – assuring adequate capability for academic and administrative objectives;
c. Recommend the most appropriate computers and associated software for the anticipated and upgrading of computer technology in an academic and administrative environment. Facilitate adoption of appropriate technology in both academic and administrative areas;
d. Keep abreast of current trends in technologies and products to determine appropriate specifications for hardware, software and peripherals. Provide recommendations to senior management on prudent investments in technology;
e. Coordinate the integration and networking of multiple technologies including wired, wireless, mobility, cloud services and remote access. Develop, implement and monitor readiness of security, emergency response and back-up plans;
f. Negotiate and manage vendor contracts for the acquisition of software licenses, consulting and maintenance agreements for administrative and academic hardware, software and peripherals;
g. Recommend enhancements to ITS operations to increase efficiency, reduce costs and increase performance.

Occasional Duties


Required Skills, Knowledge, and Abilities

-Knowledge and understanding of the principles, processes, and requirements for strategic planning and development within a public institution.
-Skill in business and financial planning and management.
-Demonstrated knowledge, understanding and record of achievement in information systems management within a large, diverse, multipurpose institution.
-Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
-Evidence of creativity, flexibility, innovation, and vigorous leadership.
-Change management skills.
-Ability to increase resources through external sources.
-Ability to communicate the criticality of information technologies in support of College administrative and academic objectives.
-Strong service commitment to clients.
-Demonstrated ability to advance innovative programs in response to a rapidly changing information technology environment.
-Excellent interpersonal, communication and collaborative skills.
-Demonstrated ability to build team support.
-Understanding of the mission, role, and operations of computing, and information technologies.

Required Qualifications

Education: Master’s degree from an accredited institution in Business Administration or Information Systems.


-Minimum of ten years of progressively responsible computer information systems experience, with emphasis on systems analysis and design, systems development, computer operations, network design and operations, programming, and management of multi-platform computer systems.
-Significant information technology leadership and management experience applying computing and information technologies in support of administrative and/or academic objectives.
-Demonstrated experience with computer and network security as it relates to college/university/public environment.

Preferred Qualifications


Environmental Conditions

The employee is not exposed to known adverse environmental conditions.

Additional Position Information

Posting Detail Information

Posting Number NC00172
Starting Salary Range
Benefits Eligible? Yes
Section Administration & Finance
Number of Positions Available 1
Anticipated Start Date or Semester
Posting Date 12/07/2017
Position Status Continuing Position
Union Status Non-Union
End of Temporary or Limited Position
Priority given to applicants who apply by
Closing Date 01/31/2018
Open Until Filled No
Special Instructions/Information for Applicants

-The application includes an optional button for candidates to upload additional documents, if desired.
-The application requires candidates to provide names and contact information of at least three (3) current references.
-Upon hire, candidate will be required to arrange for an official transcript of highest degree earned to be mailed/transmitted directly from the institution to RIC.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Other Document 1 (see special instructions)